Accessibility Statement

Commitment to Accessibility

At Alpha Community Outreach, we are dedicated to ensuring that our educational resources, website, and digital services are accessible to everyone, including individuals with disabilities. We believe that learning and community engagement should be inclusive and barrier-free.

Our Standards

We continually strive to improve the user experience for everyone and apply the relevant accessibility standards. Our goal is to ensure our website complies with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

Measures We Are Taking

To ensure digital accessibility, Alpha Community Outreach is taking the following measures:

• Alternative Text: Providing descriptive alt-text for images and non-text content.
• Keyboard Navigation: Ensuring the website can be navigated using a keyboard for users who cannot use a mouse.
• Clear Structure: Using proper heading tags and structured layouts so screen readers can easily interpret the content.
• Color Contrast: Maintaining high contrast between text and background colors to assist visually impaired users.
• Continuous Review: Regularly testing and updating our website to identify and resolve potential accessibility barriers.

Third-Party Content

While we strive to make all our content accessible, our site may feature third-party links, plugins, or documents that are not fully under our control. We cannot guarantee the accessibility of these external resources but will work with our partners to encourage accessible practices.

Feedback and Accommodations

We welcome your feedback on the accessibility of the Alpha Community Outreach website. If you encounter any accessibility barriers, require documents in an alternative format, or need assistance accessing our course materials, please let us know:

• Email: alpha@acoonline.ca
• Phone: (780) 784-8000

We aim to respond to all accessibility inquiries within 3 business days and will work with you to provide the information, item, or transaction you seek through an alternate communication method that is accessible to you.